Common questions about recovery, transport and quotations.
Once a booking is confirmed, we dispatch promptly and aim to reach most Glasgow call-outs in around 25–30 minutes. This is an estimate and depends on traffic, weather, distance, access and current workload.
Yes. Emergency enquiries are accepted 24 hours a day, seven days a week, including breakdowns, accidents and vehicles that cannot be driven safely.
Yes. We can collect from a police compound once the vehicle has been authorised for release. The customer must arrange the required identification, documents, fees and permission.
Yes. We handle motorway breakdown and accident recovery around Glasgow and Central Scotland, subject to safe access and live traffic conditions.
Yes. We can recover many vehicles with brake, clutch, gearbox, steering or electrical faults. Tell us whether the vehicle rolls, steers and brakes before dispatch.
Battery assistance or a jump start may be available where safe and suitable. If the vehicle still cannot start, we can arrange recovery.
Yes. Do not continue driving an overheating vehicle. Stop safely, switch the engine off and contact us for recovery.
Where a tyre cannot be changed or repaired safely at the roadside, we can transport the vehicle to a tyre centre, home address or garage.
We can assess vehicles stuck in mud, snow or grass. Send photos and your exact location so we can confirm access and suitable equipment.
Yes. We can transport an MOT-failed vehicle to a garage, repair centre or another permitted destination.
Suitable long-wheelbase and extra-long-wheelbase vans can be assessed. We require the exact model, dimensions, weight, condition and photographs before confirming.
Yes, subject to vehicle condition, access and safe loading requirements. Please provide the make, model and photographs.
Yes, by prior arrangement. Send the collection reference, branch, appointment time, vehicle details and delivery postcode.
We carry comprehensive motor, public liability and goods in transit insurance, subject to policy terms, limits and exclusions.
Use the Instant Quote page or WhatsApp the vehicle make, model, registration, condition, pickup and delivery postcodes, and photographs.
Distance, vehicle size and weight, condition, access, urgency, waiting time, tolls and special loading requirements may affect the quotation.
